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How can we help you?
Orders
You can change or cancel your order within 2 hours of purchase by contacting us directly. After that, your order is already being prepared.
First check with your neighbors and your mailbox. If you still can’t find your package 48 hours after delivery, contact our customer service team with your order number.
Check that the code is entered correctly without spaces and that it is still valid. Some codes cannot be combined. During Black Friday, the 10% discount is applied automatically and can’t be combined with other codes.
Shipping
Your order ships within 24 hours (business days). Free standard shipping to the US takes 6 to 12 days, and Express 5 to 8 days. The exact delivery estimate is shown at checkout.
Yes: to France, across the European Union, the United Kingdom and the United States.
Products
Yes, our formulas are designed to be gentle, even on sensitive teeth.
Returns
Contact our customer service team within 14 days of receiving your order to start a return request.